About
Heloisa G. R. Roach (she/her/hers) holds a Master of Arts in Community Counseling degree from Argosy University. She is a Licensed Clinical Professional Counselor (LCPC) and a National Certified Counselor (NCC). Heloisa approaches therapy as a tool that integrates self-awareness, empowerment, and action. She also appreciates that exploring thoughts, feelings, experiences, and relationships takes courage. With this and promoting meaningful change in mind and at heart, her style is collaborative, empathic, nonjudgemental, strength-based, and direct. Heloisa especially enjoys working with clients who are navigating life transitions, healing from trauma, and committed to learning about themselves as well as improving the direction of their lives.
exploring thoughts, feelings,
experiences, and relationships
takes courage
Her areas of experience include adjustment disorders, anxiety, codependency, communication issues, conflict resolution, cross-cultural Issues, depression, divorce, LGBTQ+, life transitions, marital/relationship, self-esteem, stress management, women’s issues and work/life balance.
Heloisa’s approach is also composed of different treatment methods that are tailored to her clients’ needs such as Client-Centered, Cognitive Behavioral, Solution-Focused and Family System theories. As a culturally competent clinician, she values cultural literacy as a lifelong process and fosters practices that are aware as well as respectful of diverse backgrounds. In her undergraduate studies in Psychology, she researched unconscious attitudes on ethnicity and presented her findings at the Eastern Psychological Association’s Annual Meeting. She also served as a member of the Diversity, Equity, and Inclusion Committee in her work at a private practice group. Additionally, as an Adjunct Professor of Psychology at National Louis University, she taught Theories of Personality, Lifespan Development, and Culture and Self courses.
During her graduate studies, she served as Vice President and Student Mentor Coordinator for the Phi Gamma Sigma Chapter of the Chi Sigma Iota International Counseling Honor Society. Heloisa holds a B.A. in Psychology from Marymount Manhattan College, an M.F.A. in Design and Technology from Parsons The New School for Design, and a B.F.A. in Time-Based Media Studies from the Columbus College of Art and Design with a Minor in Art Therapy.
About
Psychotherapy
Services
15-MINUTE PHONE
CONSULTATION
FOR THERAPY
If you are having questions prior to starting therapy, whether this is your first time or you are looking for a new therapist, I offer a free, brief 15-minute phone consultation where you can ask about my style, approach as well as what to expect in therapy.
INITIAL
CONSULTATION
In these couple of 45-60 minute intake sessions, I clarify what brings you to therapy and explore your therapy goals. Usually, I will ask you a number of common background and present-day questions. I will also share some of the ways in which I might be able to help. During this time, I also determine we might be a good fit and encourage you to do the same. Having empathy with your therapist and vice-versa are key and fundamental to having a positive experience in therapy.
INDIVIDUAL
THERAPY
These are 45-60 minute sessions scheduled usually on a weekly basis. This cadence allows for building a strong therapeutic relationship, developing or modifying skills as well as building and maintaining momentum towards your goals.
COUPLES
THERAPY
Couples sessions are 60 minutes long and also scheduled on a weekly basis. Their focus is addressing your relationship. During your first session, I will meet with both partners and in the following two appointments, I will meet with each partner one-on-one to better understand both individual perspectives. From the fourth session and onwards, the three of us will continue to meet together.
Insurance and out of Network
Insurance and out of Network
I am an in-network provider with Aetna, BlueCross BlueShield of IL, Evernorth/Cigna and Optum/UnitedHealth Group.
I am an out of network (OON) provider for other insurance companies and although I cannot submit a claim for you and insurance based forms of payment, I am able to provide you with invoices for sessions with a CPT (i.e., type of service) and diagnostic codes. These “superbills” have all the information needed for you to submit your own claim. Some people have “out of network mental health benefits” in their policies. This translates to: even if your therapist is not in our network, you could be eligible for some session fee reimbursement. That depends on specific benefits of your insurance plan so, I strongly encourage you to follow up with ours if you are not sure about your coverage. Usually, you will find a phone number in the back of your insurance card that you can call to clarify this information. Some questions you might want to ask are:
- Do I have “out of network mental health benefits”?
- If yes, what percentage of session fees are covered? How much would that be per session?
- How do I submit claims to receive reimbursement?
- How long does it take to receive a reimbursement check?
- Do I have a deductible or a session limit?
- And is pre-authorization required?
Workshops
Spring 2023
Contact
Psychotherapy
For inquiries regarding psychotherapy, please fill out the form below.
